Privacy & Telemetry

What DeepNetz does — and does not — send back to us.

Last updated: April 2026 · GDPR-compliant

What we never collect

• The text of your prompts
• The text of model responses
• The contents of any file you load, attach, or process
• The contents of your conversation history or chat sessions
• Filenames or paths on your local system
• Your IP address (beyond what is required to deliver downloads and serve API requests, where it is not stored long-term)
• Any personally identifiable information beyond what you voluntarily provide for an account

What we may collect (anonymous diagnostic telemetry)

If telemetry is enabled, the DeepNetz application may periodically send the following anonymous information to telemetry.deepnetz.com:

• Software version (e.g., 1.4.0)
• Operating system (e.g., linux, windows, macos) and major version
• Hardware class — CPU vendor, GPU vendor, total VRAM bucket (e.g., "8 GB"), total RAM bucket (e.g., "32 GB")
• Aggregated feature counters — how many times features like "vision mode" or "speculative decoding" were activated, without any associated content
• Anonymous error reports — stack traces with file paths anonymized, no user data
• A randomly generated installation ID — not linked to any account or person, used only to deduplicate counts

Telemetry is aggregated, pseudonymous, and cannot be traced back to an individual.

How to disable telemetry

You may disable telemetry at any time by any of the following methods:

deepnetz config set telemetry false

or by setting an environment variable:

export DEEPNETZ_TELEMETRY=0

or by editing the configuration file at ~/.config/deepnetz/config.json.

Once disabled, no telemetry will be sent. This is a hard local switch — the network calls are skipped entirely.

Account data (only if you create an account)

If you register an account on the DeepNetz Registry to download models, we store:

• Your chosen username
• Your email address (if you provide one) — used only for account recovery and product announcements you opt into
• A salted hash of your password (we never store the password itself)
• If you log in via GitHub or Google: your OAuth provider, provider ID, and the username they return
• An API key, which you can rotate at any time
• A pull log: which models you have downloaded, when, and which quantization — used for download statistics and to recommend related models

Pro subscribers

If you activate a Pro subscription, the application transmits your license key to api.deepnetz.com for verification. We store:

• Your license key, the activation date, and the device fingerprint hash (to enforce per-seat limits)
• Your billing details (handled by our payment processor — we do not store full card numbers)
• Cloud inference usage records, if you use the cloud API: timestamp, model name, token counts. We do not store the prompts or completions themselves.

Cookies

The DeepNetz website uses essential cookies only (session management, language preference). We do not use third-party advertising or tracking cookies.

Data retention

• Telemetry: aggregated within 30 days, raw events deleted after 90 days
• Account data: retained until you delete your account
• Pull logs: 24 months, then anonymized into aggregate statistics
• Cloud inference usage records: 12 months, for billing reconciliation

Your GDPR rights

If you are in the European Economic Area, you have the right to access, correct, export, and delete your personal data. To exercise any of these rights, contact hello@deepnetz.com. We will respond within 30 days.

Data controller

The data controller responsible for your personal data is:

Keyvan Hardani
DeepNetz
hello@deepnetz.com

Changes to this policy

If this policy changes in a material way, we will announce the change via the DeepNetz website and via in-app notification. Continued use of the software after such a change constitutes acceptance.